Rockstar 'sincerely apologise' for GTA: The Trilogy – not offering refunds
Following the release of GTA: The Trilogy, Rockstar has not only apologised for it, but will be re-releasing the original games for PC.
It may not be as bad as Cyberpunk 2077 but Grand Theft Auto: The Trilogy – Definitive Edition has been the highest profile technical disaster this year. Despite consisting of three classic Rockstar games, this ‘definitive edition’ has been blasted by both the press and public for the state it released in.
Its numerous technical issues have earned it one of the lowest possible user scores on Metacritic, and while Rockstar Games isn’t offering refunds like CD Projekt did, it has issued an apology.
‘We want to sincerely apologise to everyone who has encountered issues playing these games,’ reads a statement on Rockstar’s website. ‘The Grand Theft Auto series – and the games that make up this iconic trilogy – are as special to us as we know they are to fans around the world.
‘The updated versions of these classic games did not launch in a state that meets our own standards of quality, or the standards our fans have come to expect.’
Aside from promising several updates to improve the trilogy (the first of which has already been released and you can view the patch notes here), Rockstar also plans to bring back the original PC versions of the three games. The same ones it delisted in the run up to the release of the remasters.
Not only that, but anyone who purchased the remasters for PC will be entitled to the original games for free, at least until June 30, 2022.
There’s currently no release date and, what’s more, these versions will only be re-released for Rockstar’s own launcher, meaning they’re not coming back to Steam. A rather curious choice considering the PC version of GTA: The Trilogy, along with every other Rockstar game, became literally unplayable when the launcher went down.
While it acknowledges fans’ frustrations, Rockstar does ask that fans not harass members of the development team, something which unfortunately has already been happening.
‘It pains us to mention that we are hearing reports of members of the development teams being harassed on social media. We would kindly ask our community to please maintain a respectful and civil discourse around this release as we work through these issues.’
Grand Theft Auto: The Trilogy – The Definitive Edition is available for Xbox One, PlayStation 4, Nintendo Switch, Xbox Series X/S, PlayStation 5, and PC. iOS and Android versions are planned for 2022.
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